Legal
Privacy Policy
Last updated: July 2026
This page is maintained by Zeeck Travels & Tours Ltd to explain what personal information we collect when you contact us about travel services, how we use it, and the choices you have.
Who we are
Zeeck Travels & Tours Ltd ("Zeeck Travels", "we", "us") provides travel planning, booking and travel administrative support services. You can reach us on WhatsApp at +234 904 215 9110 or by email at support@zeeckgroup.com or contact@zeeckgroup.com.
Information we collect
We only collect information you choose to give us, which typically includes:
- Your name, email address and WhatsApp number.
- Your current country of residence and intended destination.
- Travel purpose, preferred travel dates and number of travellers.
- Any message or supporting details you send us about your trip.
Our enquiry form opens your own email application so your details are sent directly to us by email. We do not ask for passwords, card details or payment credentials through this website.
How we use your information
- To respond to your enquiry and advise you on suitable travel options.
- To prepare quotations, itineraries and booking requests on your instruction.
- To submit information you have approved to airlines, hotels, insurers or visa application centres where that is necessary to complete a service you requested.
- To keep records of the services we have provided to you.
- To send you service updates about an active enquiry or booking.
Sharing your information
We share your information only where it is needed to deliver the service you asked for — for example with airlines, accommodation providers, transport partners, insurance providers or the relevant embassy, consulate or visa application centre. We do not sell your personal information, and we do not share it for third-party advertising.
Document handling
Where you send travel documents (such as passport data pages or supporting letters) so we can help prepare an application, we handle them only for that purpose, keep them limited to the team members working on your file, and return or delete them when the matter is complete or when you ask us to.
Retention and deletion
We keep enquiry and booking records for as long as needed to provide the service and to meet the record-keeping obligations that apply to our business. You may ask us to delete information we no longer need by emailing support@zeeckgroup.com, and we will confirm what has been removed.
Your choices
- You can ask for a copy of the information we hold about you.
- You can ask us to correct information that is inaccurate or out of date.
- You can ask us to delete information we no longer need.
- You can ask us to stop contacting you at any time.
Send any of these requests to support@zeeckgroup.com.
Cookies and this website
This website stores your light/dark appearance preference in your browser so the site looks the same on your next visit. That setting stays on your device and is not used to identify you.
Changes to this policy
We may update this policy as our services change. The date at the top of this page shows when it was last revised, and the current version always appears here.
Contact us
Questions about privacy? Email support@zeeckgroup.com or contact@zeeckgroup.com, or message us on WhatsApp at +234 904 215 9110.